Terms of Service

Last updated: December 2024

Acceptance of Terms

By accessing and using the website and services of ousfleecer GmbH ("we", "our", or "us"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service. These Terms of Service constitute a legally binding agreement between you and ousfleecer regarding your use of our website and insurance services.

Company Information

ousfleecer GmbH is a German limited liability company registered under the laws of the Federal Republic of Germany. Our registration number is HRB457286, and our VAT number is DE658347668. Our registered office is located at Waldstraße 113, 40887 Düsseldorf, North Rhine-Westphalia, Germany. We are authorised and regulated to provide insurance intermediary services in accordance with German insurance law.

Services Description

ousfleecer provides insurance intermediary services, including but not limited to insurance advice, policy placement, claims assistance, and risk assessment. We act as intermediaries between clients and insurance companies to arrange appropriate insurance coverage. Our services are provided in accordance with German insurance regulations and industry best practices. We do not act as insurers ourselves but facilitate insurance arrangements with authorised insurance companies.

User Obligations

Users of our services agree to provide accurate, current, and complete information when requested. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You agree to notify us immediately of any unauthorised use of your account or any other breach of security. You must not use our services for any unlawful purpose or in any way that could damage, disable, or impair our services.

Intellectual Property

The content, organisation, graphics, design, compilation, magnetic translation, digital conversion, and other matters related to the ousfleecer website are protected under applicable copyrights, trademarks, and other proprietary rights. The copying, redistribution, use, or publication by you of any such content or any part of the website is strictly prohibited. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products, or services obtained from our website without our express written consent.

Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms of Service by reference. By using our services, you consent to the collection and use of your information as described in our Privacy Policy. We comply with all applicable data protection laws, including the General Data Protection Regulation (GDPR) and German Federal Data Protection Act (BDSG).

Insurance Services and Advice

Our insurance advice is based on our assessment of your needs and circumstances as disclosed to us. We cannot guarantee that any insurance policy will meet all your requirements or that claims will be accepted by insurers. Insurance policies are subject to the terms and conditions set by the respective insurance companies. We recommend that you carefully read all policy documents and ask questions about any terms you do not understand.

Limitation of Liability

To the fullest extent permitted by applicable law, ousfleecer shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of our services. Our total liability to you for all claims arising from or relating to these Terms or our services shall not exceed the amount of fees paid by you to ousfleecer in the twelve months preceding the claim. This limitation applies regardless of the legal theory on which the claim is based.

Professional Indemnity Insurance

ousfleecer maintains professional indemnity insurance coverage as required by German insurance regulations. Details of our professional indemnity insurance are available upon request. This insurance provides protection for clients in the event of negligence or errors in our professional services, subject to the terms and conditions of the insurance policy.

Complaints Procedure

If you have a complaint about our services, please contact us in writing at [email protected] or by post to our registered address. We will acknowledge your complaint within five business days and provide a substantive response within four weeks. If you are not satisfied with our response, you may refer your complaint to the relevant ombudsman service or regulatory authority.

Termination

Either party may terminate the relationship between ousfleecer and the client at any time by giving reasonable notice. ousfleecer reserves the right to terminate or suspend access to our services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms of Service. Upon termination, your right to use our services will cease immediately, but any ongoing insurance policies arranged through us will continue according to their terms.

Governing Law and Jurisdiction

These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the Federal Republic of Germany. Any legal action or proceeding arising under these Terms of Service will be brought exclusively in the courts of Germany, and the parties hereby irrevocably consent to the personal jurisdiction and venue therein.

Changes to Terms

ousfleecer reserves the right to modify these Terms of Service at any time. We will notify users of any material changes by posting the new Terms of Service on our website and updating the "Last updated" date. Your continued use of our services after any such changes constitutes your acceptance of the new Terms of Service. We encourage you to review these Terms periodically to stay informed of our terms and conditions.

Severability

If any provision of these Terms of Service is held to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions will remain in full force and effect. The invalid or unenforceable provision will be replaced by a valid and enforceable provision that most closely matches the intent of the original provision.

Entire Agreement

These Terms of Service, together with our Privacy Policy and any other legal notices published by us on our website, constitute the entire agreement between you and ousfleecer concerning your use of our website and services. No other terms, conditions, or representations apply unless expressly agreed to in writing.

Contact Information

If you have any questions about these Terms of Service, please contact us:

ousfleecer GmbH

Email: [email protected]

Phone: +49 897783979

Address: Waldstraße 113, 40887 Düsseldorf, North Rhine-Westphalia, Germany

Registration: HRB457286 | VAT: DE658347668