Last updated: December 2024
ousfleecer GmbH ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our insurance services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.
The data controller responsible for your personal data is ousfleecer GmbH, registered in Germany with registration number HRB457286. Our registered address is Waldstraße 113, 40887 Düsseldorf, North Rhine-Westphalia, Germany. You can contact us at [email protected] or +49 897783979 for any privacy-related enquiries.
The data we collect includes personal information that you voluntarily provide to us when you register for our services, request information about our insurance products, participate in activities on our website, or otherwise contact us. This may include your name, email address, postal address, telephone number, date of birth, employment information, financial information relevant to insurance applications, and any other information you choose to provide. We also automatically collect certain information when you visit our website, including your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing our website.
Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds: consent (where you have given clear consent for us to process your personal data for specific purposes), contract performance (where processing is necessary for the performance of a contract with you), legal obligation (where we need to comply with legal or regulatory requirements), and legitimate interests (where processing is necessary for our legitimate business interests, provided these do not override your data protection rights).
We explain how we use your information for various purposes including providing and maintaining our insurance services, processing insurance applications and claims, communicating with you about our services, sending you marketing communications (with your consent), complying with legal and regulatory requirements, detecting and preventing fraud, and improving our website and services. The use of your data is always proportionate and in line with your reasonable expectations as our customer.
We may share your personal data with insurance companies and underwriters for the purpose of obtaining insurance quotes and processing policies, regulatory authorities as required by law, professional advisors including lawyers and accountants, IT service providers who help us operate our website and systems, and other third parties with your explicit consent. We do not sell, trade, or otherwise transfer your personal data to third parties for their marketing purposes without your explicit consent.
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Generally, we retain customer data for the duration of the insurance policy plus seven years after termination, as required by German insurance regulations. Website usage data is typically retained for up to two years, and marketing consent data is retained until you withdraw your consent.
Under the GDPR, you have several rights regarding your personal data: the right to access your personal data and receive a copy, the right to rectify inaccurate or incomplete data, the right to erase your data in certain circumstances, the right to restrict processing of your data, the right to data portability, and the right to object to processing based on legitimate interests. To exercise any of these rights, please contact us at [email protected].
We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption of data in transit and at rest, regular security assessments, access controls and authentication procedures, and staff training on data protection principles. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.
Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA) where our service providers are located. When we transfer data outside the EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission or adequacy decisions recognising equivalent data protection standards.
Our website uses cookies and similar tracking technologies to enhance your browsing experience and provide personalised content. For detailed information about our use of cookies, please refer to our Cookie Policy. You can control cookie preferences through your browser settings or our cookie consent banner.
Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at [email protected] so we can delete such information.
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
If you have any questions about this Privacy Policy, wish to exercise your data protection rights, or have concerns about how we handle your personal data, please contact us using the following information:
Email: [email protected]
Phone: +49 897783979
Address: Waldstraße 113, 40887 Düsseldorf, North Rhine-Westphalia, Germany
Registration: HRB457286 | VAT: DE658347668
You have the right to lodge a complaint with a supervisory authority if you believe we have processed your personal data in violation of applicable data protection laws. In Germany, you can contact the relevant state data protection authority or the Federal Commissioner for Data Protection and Freedom of Information (BfDI).